How to Spa | Day Spa Etiquette | Charleston SC, Cottage Aroma Bella Luxury Day Spa
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How to Spa

Cancellation Policy
Because your spa service is reserved especially for you, we kindly ask you give a 24-hour notification should you need to reschedule or cancel one or two appointments. In the event of booking more than two services, we need a 48 hour cancellation. All no-shows or appointments left un-cancelled will incur a charge equal to the full value of the service.

Method of Payment
Cottage Aroma Bella accepts all major credit cards, debit cards, personal checks and cash. At the time of booking you will be required to give a credit card number to reserve your appointment. You will not be charged for your appointment until you arrive at Cottage Aroma Bella.

Arrival
We invite you to check in at least 10- 15 minutes prior to your scheduled service, allowing time to decompress while relaxing in our private meditation garden or while reading next to the two-story stacked stone fireplace in our cozy great room. This also ensures you receive your full service without interfering with other guests appointments.

Spa Attire
We suggest you wear loose and comfortable clothing to Cottage Aroma Bella. During your stay with us, you will be provided with luxurious treatment garments to ensure an all-around relaxed experience. When having more than one service, you will be provided with an organic robe upon your arrival. During any body treatment, if you desire, disposable undergarments will be provided for your comfort and privacy. You will be professionally draped at all times during all body treatments.

Gratuities
For your convenience, Cottage Aroma Bella is strictly gratuity-free.

Considerations
To preserve the tranquil atmosphere at Cottage Aroma Bella, cell phone use and smoking are not permitted on the premises.

Please inform us of any medical conditions, allergies, sensitivities, special requests, or if you are pregnant so we may properly accommodate you.

Spa Use
Cottage Aroma Bella welcomes children 9 and up to partake in treatments at the spa. For your comfort and the comfort of others, we ask that children visit Cottage Aroma Bella only if they are receiving services. Children under the age of 16 must be accompanied by an adult. A waiver signed by the adult responsible for the child will be required for your visit.

Wine is served on occasion at Cottage Aroma Bella. This amenity is reserved for guests 21 and over only.

Valuables
For your safety, Cottage Aroma Bella will provide you with a portable lock box for the duration of your visit for your personal use. We regret we cannot be responsible for personal articles lost or damaged at Cottage Aroma Bella.
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